Cisco South Africa’s General Manager Smangele Nkosi joins Pivot Point to unpack the findings of Cisco’s new AI Sentiment Survey — revealing how South Africans expect AI to reshape the way we live, work, play and learn. With nearly half of South Africans already using generative AI, but 90% of organisations unable to scale AI due to skills shortages, Smangele reflects on the trust gaps, gender divides, and capability challenges highlighted in the data