City Power

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Minister of Electricity update


City Power owes Eskom over R1 billion

By: Natasha Archary image: Eskom City Power owes Eskom over R1 billion, leaving the state-owned entity with no option but to approach the High Court. In a statement, Eskom says City Power started defaulting on payments from October 2023 and no payment was received for March 2024. Eskom has denied City Power's claims of unresolved disputes regarding potential overbilling that dates back to 2021, and says regardless of a dispute, […]



City Power set to evaluate the extent of the damage of the Joburg underground fire

Zuko Komisa Image | @JoburgMPD/ X It is expected that City Power will assess the extent of the fire's damage to the electrical infrastructure on Thursday morning. This follows the underground fire that happened on Wednesday along the M1 near the Johannesburg CBD.Preliminary investigations revealed that a cable connecting the Fordsburg substation to the Braamfontein substation caught fire due to suspected cable theft and vandalism.This occurred when the utility team […]


more water challenges


JHB residents deal with more water challenges as repairs commence

By: Natasha Archary Image: Adobe Stock Johannesburg residents are dealing with more water challenges on Tuesday, 05 March as repairs to the Eikenhof substation commences. This after lightning struck the Eikenhof pump station over the weekend, resulting in a widespread water outage affecting most parts of the city from Friday evening, 01 March. On Monday, 04 March many areas were still experiencing low water pressure, while some taps were dry […]


disconnections of hospitals


City Power abandons disconnections of hospitals

By: Natasha Archary Image: Adobe Stock City Power has abandoned plans to disconnect government hospitals in Johannesburg due to unsettled debt amounting to millions. This after the Gauteng Department of Health (GDoH) said there were various discrepancies with City Power’s billing for six facilities in the province. On Thursday, 30 November City Power called off its plans to disconnect Charlotte Maxeke Hospital over a R40 million unpaid bill, which was […]


City Power electricity bill


Gauteng Health clarifies outstanding City Power electricity bill

By: Natasha Archary Image: Adobe Stock The Gauteng Department of Health (GDoH) has clarified the outstanding City Power electricity bills across several facilities, and addresses the threats of disconnection. In a statement issued on Wednesday, 29 November the GDoH says there were various discrepancies with City Power's billing for six facilities in the province. This includes the 6 invoices that were attributed to Charlotte Maxeke Hospital, for which the total […]




Parts of Roodeport without power for over 16-hours

By: Natasha Archary Candles/ Pexels Parts of Roodepoort has been without power for over 16-hours, as City Power scrambles to respond to over 2 500 faults across the City of Johannesburg. On Wednesday morning, 01 November, residents of Newlands, Greymont, Albertskroon, Bergbron, Delarey, Whiteridge, Maraisburg, Florida Glen, and multiple Northcliff extensions, voiced their frustration with ward councillors over the 16-hour + outage. Residents say the outage occurred on Tuesday afternoon, […]


Man working with power cables


Helen Joseph and Rahima Moosa Mother and Child Hospitals owe City Power R32 million

By: Natasha Archary Picture: City of Joburg (@CityofJoburgZA) City Power Hursthill Service Delivery Centre (SDC) will be paying Helen Joseph and Rahima Moosa Mother and Child Hospitals a special visit to hand over disconnection notices. Both facilities owe a combined R32 million to City Power who is embarking on a revenue collection drive in Hursthill and surrounding areas. The Hursthill Service Delivery Centre is trying to recover R13 million from […]


Olivedale residents


Olivedale residents without power for over 32-hours due to cable theft

By: Natasha Archary Irate Olivedale residents who spent over 32-hours without power due to cable theft, will most likely not be restored on Friday, 15 September. According to City Power the extensive damage caused by a cable theft incident on Wednesday, 13 September, has teams working around the clock. Residents in Northriding were plunged into darkness at 17h45 on Wednesday, after several kilometers of cable were dug out and stolen […]


hijacked buildings in CBD


City Power disconnects power to hijacked buildings in CBD

By: Natasha Archary Image: City Power Twitter City Power has embarked on a cut-off operation in the Johannesburg inner city, disconnecting power to several hijacked buildings in the CBD. On Wednesday, 13 September the MMC for Environmental and Infrastructure Services (EISD), Councillor Jack Sekwaila, led a team from City Power Revenue Protection to a number of hijacked buildings in the inner city City Power to disconnect electricity at several buildings […]



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Privacy Policy


POPIA ActTo promote the protection of personal information processed by public and private bodies; to introduce certain conditions so as to establish minimum requirements for the processing of personal information; to provide for the establishment of an Information Regulator to exercise certain powers and to perform certain duties and functions in terms of this Act and the Promotion of Access to Information Act, 2000; to provide for the issuing of codes of conduct; to provide for the rights of persons regarding unsolicited electronic communications and automated decision making; to regulate the flow of personal information across the borders of the Republic; and to provide for matters connected therewith.


  • section 14 of the Constitution of the Republic of South Africa, 1996, provides that everyone has the right to privacy;
  • the right to privacy includes a right to protection against the unlawful collection, retention, dissemination and use of personal information;
  • the State must respect, protect, promote and fulfil the rights in the Bill of Rights;


  • consonant with the constitutional values of democracy and openness, the need for economic and social progress, within the framework of the information society, requires the removal of unnecessary impediments to the free flow of information, including personal information;


  • regulate, in harmony with international standards, the processing of personal information by public and private bodies in a manner that gives effect to the right to privacy subject to justifiable limitations that are aimed at protecting other rights and important interests,
  1. Definitions and Interpretation

1.1.“Personal Information” means information relating to an identifiable, living, natural person and where it is applicable, identifiable, existing juristic person, including all information as defined in the Protection of Personal Information Act 4 of 2013. 

1.2  Parliament assented to POPIA on 19 November 2013. The commencement date of section 1Part A of Chapter 5section 112 and section 113 was 11 April 2014. The commencement date of the other sections was 1 July 2020 (with the exception of section 110 and 114(4). The President of South Africa has proclaimed the POPI commencement date to be 1 July 2020.

1.3. “Processing” means the creation, generation, communication, storage, destruction of personal information as more fully defined in the Protection of Personal Information Act 4 of 2013.  

1.4. “You” or the “user” means any person who accesses and browses this website for any purpose. 

1.4. “Website” means the website of the KAYA 959 at URL or such other URL as KAYA 959 may choose from time to time.   

  1. Status and Amendments

2.1. KAYA 959 respects your privacy. This privacy policy statement sets out KAYA 959’s information gathering and dissemination practices in respect of the Website. 

2.2. This Privacy Policy governs the processing of personal information provided to KAYA 959 through your use of the Website. 

2.3. Please note that, due to legal and other developments, KAYA 959 may amend these terms and conditions from time to time.  

  1. Processing of Personal Information

3.1. By providing your personal information to KAYA 959 you acknowledge that it has been collected directly from you and consent to its processing by KAYA 959. 

3.2. Where you submit Personal Information (such as name, address, telephone number and email address) via the website (e.g. through completing any online form) the following principles are observed in the processing of that information: 

3.2.1. KAYA 959 will only collect personal information for a purpose consistent with the purpose for which it is required. The specific purpose for which information is 
collected will be apparent from the context in which it is requested. 

3.2.2. KAYA 959 will only process personal information in a manner that is adequate, relevant and not excessive in the context of the purpose for which it is processed. 

3.2.3. Personal information will only be processed for a purpose compatible with that for which it was collected, unless you have agreed to an alternative purpose in writing or KAYA 959 is permitted in terms of national legislation of general application dealing primarily with the protection of personal information. 

3.2.4. KAYA 959 will keep records of all personal Information collected and the specific purpose for which it was collected for a period of 1 (one) year from the date on which it was last used. 

3.2.5. KAYA 959 will not disclose any personal information relating to you to any third party unless your prior written agreement is obtained or KAYA 959 is required to do so by law. 

3.2.6. If personal information is released with your consent KAYA 959 will retain a record of the information released, the third party to which it was released, the reason for the release and the date of release, for a period of 1 (one) year from the date on which it was last used. 

3.2.7. KAYA 959 will destroy or delete any personal information that is no longer needed by KAYA 959 for the purpose it was initially collected, or subsequently processed. 

3.3. Note that, as permitted by the Electronic Communications and Transactions Act 25 of 2002, KAYA 959 may use personal information collected to compile profiles for statistical purposes. No information contained in the profiles or statistics will be able to be linked to any specific user.    

  1. Collection of anonymous data

4.1. KAYA 959 may use standard technology to collect information about the use of this website. This technology is not able to identify individual users but simply allows KAYA 959 to collect statistics. 

4.2. KAYA 959 may utilise temporary or session cookies to keep track of users’ browsing habits. A cookie is a small file that is placed on your hard drive in order to keep a record of your interaction with this website and facilitate user convenience. 

4.2.1. Cookies by themselves will not be used to identify users personally but may be used to compile identified statistics relating to use of services offered or to provide KAYA 959 with feedback on the performance of this website. 

4.2.2. The following classes of information may be collected in respect of users who have enabled cookies: The browser software used; IP address; Date and time of activities while visiting the website; URLs of internal pages visited; and referrers. 

4.3. If you do not wish cookies to be employed to customize your interaction with this website it is possible to alter the manner in which your browser handles cookies. Please note that, if this is done, certain services on this website may not be available. 

  1. Security

5.1. KAYA 959 takes reasonable measures to ensure the security and integrity of information submitted to or collected by this website, but cannot under any circumstances be held liable for any loss or other damage sustained by you as a result of unlawful access to or dissemination of any personal information by a third party. 

  1. Links to other websites

6.1. KAYA 959 has no control over and accepts no responsibility for the privacy practices of any third party websites to which hyperlinks may have been provided and KAYA 959 strongly recommends that you review the privacy policy of any website you visit before using it further. 

  1. Queries

7.1. If you have any queries about this privacy policy please contact us by emailing [email protected]