79 000 grievances: Why slick marketing can no longer hide SA’s internet crisis
An in-depth study by customer experience analysts DataEQ examined over 79,000 consumer complaints across Facebook, X (formerly Twitter), and Hellopeter.
An in-depth study by customer experience analysts DataEQ examined over 79,000 consumer complaints across Facebook, X (formerly Twitter), and Hellopeter.
South Africans are cutting back on their weekly chocolate habits as rising costs squeeze household budgets.
The South African Revenue Service (SARS) has provided temporary relief to thousands of trustees by withdrawing certain administrative penalties and final demand notices issued for outstanding Trust Income Tax Returns (ITR12T).
Altron Digital Business has released South Africa’s first Employee Technology Experience Index — revealing how tech friction, poor support and shadow IT are eroding productivity and customer experience. Managing Director, Craig Stewart unpacks the data and explains why IT support, AI readiness and core infrastructure are now board‑level priorities.
The City of Johannesburg, Emfuleni, Lesedi, and the Sedibeng District Municipality have all been blacklisted alongside 65 other municipalities nationwide.
According to Hollywoodbets’ Devin Heffer, the premier Hollywoodbets Durban July event is now on track to deliver a staggering R1 billion economic windfall.
KFC Africa’s 2025 Impact Report reveals a business model built on multiplying opportunity. Akhona Qengqe breaks down how 40,000 employees, 1,573 restaurants and a continent‑wide supply chain fuel livelihoods, youth development, leadership pipelines and community nutrition. From Add Hope’s 35.5 million meals to Mini‑Cricket’s 119,926 players, we explore how growth becomes impact.
Youth unemployment is at 61%. One organisation says South Africa is intervening too late.
Katlego Sekhu South Africa's pet sector is one of the fastest-growing in FMCG. Experts say the best is still to come https://www.pexels.com/photo/crop-woman-caressing-purebred-dog-in-park-5257628/ South Africa's overall grocery market has been largely flat. Consumer spending is under pressure, volume growth is squeezed, and household budgets are stretched. But inside that flat market, one category is quietly booming. The pet sector is now valued at R10.4bn, representing 1.2% of the total FMCG market, […]