Zuko Komsia

Eskom has reminded prepaid electricity users to recode their meters by November 24, 2024, as required by the Standard Transfer Specification Association (STSA).
According to Eskom, beyond this deadline, meters will no longer accept electricity tokens unless they have been updated to key revision number 2 (KRN). In response to previous claims, including one from City Power, Eskom affirmed that the deadline for updating the token identifier (TID) will not be extended beyond November 24, 2024.
Point of View with Phemelo Motene spoke to Eskom Spokesperson, Daphne Mokwena.
Listen to the full conversation here:
The recording process impacts around 6.9 million prepaid meters in Eskom-supplied areas. Customers needing help with this process have been told to call 0860 037 566.
“Failure to recode by the deadline will prevent customers from loading electricity tokens, rendering their meters inoperable,”
“This do-it-yourself (DIY) process requires customers to purchase credit tokens from authorised vendors, after which they will receive two sets of 20-digit codes to enter into their meters for the update.” the State-owned power utility said on Monday.
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