By: Natasha Archary
Don’t log faults if power is not restored post loadshedding, says Eskom. The failing power utility advises customers to wait between 30 minutes to an hour before logging faults.
This is due to the network needing to be normalised after loadshedding. Eskom claims areas that experience outages post loadshedding is because people immediately switch on all their lights and appliances.
According to Eskom, people should only turn on their stoves, geysers and pool pumps within 30 minutes post loadshedding.
This is to allow the system to fully restore and prevent possible tripping of electricity.
“Cold load pickup takes place when a distribution circuit is re-energized following an extended outage. Where the current is high enough to cause a rapid over-current (load surge) that may cause the electricity supply to trip.”
Only if power is not restored after the one hour period post loadshedding, then should customers log faults.
Eskom’s statement comes as most areas in Gauteng continue to experience outages post loadshedding with trips occurring minutes after coming back on.
It’s a problem that has persisted throughout June, leaving residents in Gauteng frustrated and at their wits end.
Loadshedding will continue next week with Eskom releasing amended schedules for the weekend too.
#EskomMediaStatement
— Eskom Hld SOC Ltd (@Eskom_SA) July 13, 2022
Eskom appeals to customers not to immediately log faults if supply is not restored after load shedding pic.twitter.com/8TSxFo36kN
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