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COVID-19

How Facebook Africa is stopping COVID-19 misinformation

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With several new Coronavirus (Covid-19) cases reported in South Africa, Facebook has reinforced its commitment in helping to keep people safe and informed locally through local partnerships, and updates to its platform. This includes:

  • Supporting health authorities and agencies – Facebook is partnering with organisations like health agencies and NGOs who are actively using its platforms to share accurate information about the situation, including on Pages. To help bolster and extend these efforts, the company is also providing ad credits to the World Health Organisation (WHO) and the Ministry of Health in South Africa to enable them to run coronavirus education campaigns on Facebook.
  • Providing educational pop-ups on top of search results
  • WhatsApp API with the National Department of HealthLocal Facebook partner, Praekelt,  worked with the National Department of Health to roll out COVID-19 Connect, a WhatsApp-based helpline developed to deliver accurate health information. Visit:sacoronavirus.co.za/ or join the WhatsApp group on 0600 123 456 to receive the latest government updates.
  • Medical Supply Hoarding/Coronavirus Ad and Commerce Policy Changes – Our ongoing work to limit the spread of misinformation and harmful content about the virus also applies to advertising. We launched a new policy prohibiting ads for products that refer to the coronavirus in ways intended to create a panic or imply that their products guarantee a cure or prevent people from contracting it, this includes claims related to false cures or prevention methods — like drinking bleach cures the coronavirus — or claims that create confusion about health resources that are available. We are also temporarily banning advertisements and commerce listings that sell medical face masks
  • Limiting misinformation and harmful content – Our global network of third-party fact-checkers are continuing their work in reviewing content and debunking false claims that are spreading related to the coronavirus. In South Africa this includes our local partners AFP and Africa Check. Through our partnership with Africa Check the following local languages supported – Afrikaans, Zulu, Setswana, Sotho, Northern Sotho and Southern Ndebele.
  • Supporting global health organisations in fundraising – As people come together on Facebook for this critical relief effort, we’re supporting the UNF/WHO COVID-19 Solidarity Response Fund Facebook Fundraiser with $10M in matching donations. We’re also working with the CDC Foundation to launch a Facebook Fundraiser in the coming weeks, and we will also match up to $10M.
  • Removing harmful health misinformation: Facebook will remove content with false claims or conspiracy theories that have been flagged by leading global health organisations and local health authorities that could cause harm to people who believe them. This includes claims designed to discourage treatment or taking appropriate precautions – for example, claims that drinking bleach cures the coronavirus. Facebook will also block or restrict hashtags used to spread misinformation on Instagram and conduct proactive sweeps to find and remove as much of this content as possible.
  • On Instagram – We’ve moved WHO and other authoritative sources to top of Search, so people can easily find the most accurate information. We’ll also no longer allow people to search for COVID-19 related AR effects, unless they are developed in partnership with a recognized health organization.
  • Facebook Groups – We are focused on connecting people with authoritative sources and reducing the spread of harmful misinformation, including in Groups. Anyone who searches for Coronavirus related groups is directed to credible information from health organizations. We already reduce the distribution of any groups that repeatedly share false news, and we are also starting to remove coronavirus related groups and pages from the recommendations we show people.
  • Creation of the Business Resource HubSupporting businesses being affected – directly or indirectly – by the recent outbreak of COVID-19, the Hub features resources and recommendations to help small businesses stay connected to customers and keep their business on track. It also includes quick and easy access to credible and accurate information about COVID-19 to help small businesses and the communities they serve, stay informed.

READ: COVID-19 update from President Ramaphosa

Issued by Facebook Africa

Written by: Kayafm Digital

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COVID-19

Coronavirus Update (COVID-19) Highlights from President Ramaphosa’s Address

On Sunday, 15 March, in a national address, President Cyril Ramaphosa shared measures to contain the spread of COVID-19 (Corona Virus).  A state of national disaster has been declared as confirmed cases in South Africa rise to 61. State of emergency declared according to the Disaster Management Act. 2. Travel ban for incoming visitors from high-risk countries from Wednesday 18 March. This includes China, Iran, Korea, Germany, Italy and Spain […]

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THIS PRIVACY STATEMENT FORMS PART OF KAYA 959’S TERMS OF USE POLICY. IF YOU DO NOT AGREE WITH ANY TERM OF THIS PRIVACY STATEMENT, YOU MUST CEASE YOUR ACCESS OF THIS WEBSITE IMMEDIATELY. 

POPIA ActTo promote the protection of personal information processed by public and private bodies; to introduce certain conditions so as to establish minimum requirements for the processing of personal information; to provide for the establishment of an Information Regulator to exercise certain powers and to perform certain duties and functions in terms of this Act and the Promotion of Access to Information Act, 2000; to provide for the issuing of codes of conduct; to provide for the rights of persons regarding unsolicited electronic communications and automated decision making; to regulate the flow of personal information across the borders of the Republic; and to provide for matters connected therewith.

RECOGNISING THAT—

  • section 14 of the Constitution of the Republic of South Africa, 1996, provides that everyone has the right to privacy;
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AND BEARING IN MIND THAT—

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AND IN ORDER TO—

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4.2.2. The following classes of information may be collected in respect of users who have enabled cookies: 

4.2.2.1. The browser software used; 

4.2.2.2. IP address; 

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4.2.2.4. URLs of internal pages visited; and 

4.2.2.5. referrers. 

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  1. Links to other websites

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  1. Queries

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