By Mapaballo Borotho

- The Department of Home Affairs has opened a new office at Centurion Mall to improve access to services for residents.
- Home Affairs Minister Leon Schreiber says the relocation addresses infrastructure, security and service delivery challenges at the previous site.
- The department says the move forms part of efforts to modernise how South Africans access Home Affairs services.
The Department of Home Affairs has opened a new office at Centurion Mall, making its services more accessible for residents in Centurion and surrounding areas.
The office has been operational since the beginning of the year, but Home Affairs Minister Leon Schreiber officially opened it on Thursday, 30 July 2026.
Schreiber said the decision to place the new office in a mall was aimed at making services more accessible and convenient by locating and designing facilities around the needs of the people they serve.
“The relocation addressed long-standing challenges at the previous site, where poor infrastructure, limited facilities and security concerns undermined service delivery.
The previous office had also become a hotspot for the illegal sale of queue positions by unscrupulous individuals, while the lack of secure on-site parking exposed clients and their vehicles to criminal activity,” said Schreiber.
Schreiber said it is important to bring government services closer to where people already live, work and shop.
The Minister added that the relocation demonstrates how the department is modernising both its physical offices and the way South Africans access Home Affairs services through digital channels.
Meanwhile, the number of places where South Africans can apply has doubled in the past few months as the Department continues to expand its partnership with the country’s biggest banks.
Currently, there are more than 300 bank branches across Standard Bank, Capitec Bank, FNB annd ABSA where South African can apply for their smart ID cards and passports.
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