What have you lost in an e-hailing service? We’ve heard many stories from people and their experience on how they were forgetful and left their goods behind.
Uber recently shared their annual Lost & Found Index which gives a snapshot of both their customers most commonly forgotten items and most unique lost items.
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In the last year, cell phones and keys were on top of the list closely followed closely by headphones and wallets.
The 10 Most Commonly Forgotten Items in South Africa:
- Phone / camera
- Keys
- Headphones / speaker
- Wallet / Purse
- Backpack / bag / folders / box / luggage
- Clothing
- Glasses
- Jewelry / watch / make-up
- Groceries
- Laptop
We spoke to a few people and asked them about what they had left behind:
“I was traveling to Durban and actually forgot some of my luggage in an Uber, its took me a while to realize that I had forgotten my bags. It was after a few day when I got a call from the driver who requested my details to drop it off.”
“I left my phone in the Uber and struggled to get it back. To report the missing phone, I needed details on the phone. I received a call from an Uber driver who said they wanted R800 for me to get it back, saying they know where I live and know I can afford it.”
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Uber also released the list of the most forgetful cities and forgetful days.
The Most “Forgetful” Cities:
- Johannesburg
- Pretoria
- Cape Town
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Most Forgetful Days :
- As we’ve seen consistently across the South African cities, Uber riders are most forgetful on Thursdays and Fridays.
They have also shared this step-by-step video of how you can get back what you’ve who left something behind.



