SA’s favourite bank according to SA’s Customer Satisfaction Index
With many South Africans spoilt for choice when it comes to banking products, the big question is which bank is the preferred option across the country? Consulta’s Head of Customer Insights, Ineke Prinsloo recently joined Gugulethu Mfuphi to unpack the latest 2020 South African Customer Satisfaction Index for banking conducted by research group Consulta. Listen to the full conversation: Content hosted by iono.fm The South African Customer Satisfaction Index (SA-csi) is […]