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Can the Department of Home Affairs go digital?

Kaya 959 Reporter

Aaron Motsoaledi, the Minister of Home Affairs, has announced a full overhaul of his department’s systems in order to reduce long lines.

Motsoaledi stated that his department intends to digitize 300 million paper records dating back to 1895.

The State Information Technology Agency will invest R400 million to update its entire network, with completion scheduled in the third quarter of this fiscal year.

This is likely to result in a large boost of bandwidth at the Department of Homeland Security’s offices.

Tshwane, Cape Town, and eThekwini are the three cities where the agency’s internet capacity has been increased, and three failovers have been installed.

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This will ensure that if one of the networks goes down, the services of Home Affairs will be supported by the other two.

“It is painful and generates a lot of anger to visit a Home Affairs office very early in the morning and just stand there and wait for hours on end because all systems are down. It is very frustrating to say the least.

“Many members of the public simply believe Department of Home Affairs computers don’t work, and they keep asking us, why don’t you just fix your computers or even buy new once?”

“We can’t blame them. They don’t know that the problem of systems that continuously down go beyond just fixing a computer,” says Motsoaledi.

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Written by: Zuko



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