By Kaya 959 News
Mobile ATMs will be deployed to several areas in Gauteng and KwaZulu-Natal, affected by the unrest that played out in those provinces two weeks ago.
FNB announced that the deployment will start in Dalton, Harding, Jozini and Richmond in KZN before being rolled out to Vosloorus, Sebokeng, Diepkloof and Orange Farm in Gauteng.
FNB Points of Presence CEO, Lee-Anne van Zyl, said currently over 90% of the Bank’s ATMs around the country are available.
However, in areas where there was unrest, some of the infrastructure may take time to repair.
As a result, in partnership with industry, communities and local government structures, FNB is expediting plans for alternative mobile solutions in the affected areas.
“Our immediate plans have focused on mobile ATMs to help communities and SASSA grant recipients with cash needs, and we are simultaneously working to deploy mobile branches in a matter of days. In line with the earlier industry commitment announced by BASA, we’re also working with other banks to ensure that customers can use any bank’s ATMs without incurring Saswitch fees,” she said.
Mobile branches on standby
FNB has 10 mobile branches on standby to be potentially placed in the affected areas as and when we secure sites where it is feasible to have a mobile branch.
“Our mobile branches will offer more services that our customers ordinarily access in a brick and mortar facility. We believe that these alternative measures will provide significant relief to communities as we continue to rebuild and restore the impaired infrastructure,” van Zyl said.
Notwithstanding these efforts, FNB continues to encourage its customers to use its digital channels for most services which do not require an ATM or branch. Customers are encouraged to use the FNB App, Online and Cellphone Banking for day to day banking.
Van Zyl said as a corporate citizen, FNB has overcome historical challenges and crises working in partnership with stakeholders across society.