Zuko Komisa

In a significant move aimed at streamlining and modernising citizen services, the Department of Home Affairs has announced a groundbreaking initiative that will allow South Africans to apply for Smart ID cards and passports directly through their banking applications. This digital transformation promises to alleviate long queues and enhance accessibility for millions.
The announcement, made by Home Affairs Minister Dr. Schreiber, detailed a collaborative agreement between the department, major South African banks, and the South African Revenue Service (SARS), among other government agencies.
This partnership aims to leverage existing digital banking infrastructure to provide convenient and efficient access to essential Home Affairs services.
The Department of Home Affairs has emphasised that this initiative is part of a broader effort to digitise and modernise its services, improving efficiency and reducing the potential for fraud.
“We are committed to providing South Africans with convenient and secure access to essential services.
“This partnership with the banking sector is a significant step towards achieving that goal,” said Minister Schreiber.
While biometric data capture will still require in person visits to designated locations, including select bank branches that have the required equipment, the initial application process will be vastly simplified.
The department has indicated that the rollout of these new services will occur in phases, with further announcements expected in the coming months.
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