Zuko Komisa
Vodacom claims that it has fired 631 employees and contractors and detained 15 people for alleged fraud and other irregularities within the business.
According to MyBroadband, the network operator disclosed this in its annual results for the fiscal year 2023–2024.
They are currently in the process of merging with Vumatel and Dark Fibre Africa (DFA), the transition is tipped to lead to the formation of Maziv, the largest fibre network in South Africa.
Vodacom reportedly further stated that a variety of channels were used to report the occurrences, including online complaints, business referrals, direct reports from customers, service providers, Vodacom’s fraud management system, and outside whistleblowing.
“From 1 April 2023 to 31 March 2024, the Group’s corporate security divisions investigated over 8,652 cases of alleged fraud or irregularities, of which 6,872 related to external cases and 1,780 to internal cases,”
“The end result ensured the arrest of 15 suspects and the dismissal of 631 staff/contractors,”
“These cases were reported and identified through various channels, including direct reports received from customers, service providers, online reports, referrals from business, the fraud management system and external whistleblowing.”
Vodacom
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