Zuko Komisa

The Road Accident Fund has launched a campaign “Drive your claim” which aims at reducing the backlog for claims submitted before April 2021. The campaign aimed at encouraging claimants to submit outstanding documents and all the necessary information required to investigate as well as pay claims.
Requests for unfinished paperwork have been made by the Road Accident Fund (RAF) to close cases and clear the backlog of 321,000 claims.
Collins Letsoalo, the chief executive officer of RAF, stated during a press event on Thursday that the fund is dedicated to quickly resolving claims within 120 days.
“Supporting documents play a crucial role in finalising a claim efficiently and speedily. They inform the Fund about what is being claimed, set out the basis of the claim, allow the Fund to investigate, and facilitate an assessment on the merits of the motor vehicle accident,” Letsoalo said in Centurion.
“Through the campaign, the RAF anticipates processing and finalising more claims, thus significantly reducing the waiting period claimants have to endure. Claimants and their representatives who submitted their claims before April 2021 are encouraged to deliver all outstanding documents in order for the fund to finalise their claims,” .
Collins Letsoalo, the chief executive officer of RAF
The Road Accident fund has launched a campaign "Drive your claim" which aims at reducing the backlog for claims submitted before April 2021.
— Kaya 959 News (@KayaNews) May 2, 2024
This is to inform and educate #RAF claimants about the documents required in order to process and finalise their claim.#KayaNews JJ pic.twitter.com/xoxyFQDFK1
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