Kaya 959 Reporter
The province’s Department of Transportation and Roads has officially released the PotholeFixGP app.
At the moment, the app is only accessible on the Google Play Store.
It allows users to report potholes and other issues with road maintenance.
Those who have other phones are not left out. At some point in the near future, a version will be available on Apple’s App Store and Huawei’s App Gallery.
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Kaya Biz with Gugulethu Mfuphi spoke to Gauteng Transport and Roads MEC Jacob Mamabolo about this new app.
LISTEN TO THE FULL CONVERSATION HERE:
Mamabolo says they are delighted with the response to the app from the residents of Gauteng since the introduction of the app.
“There are at least 3 000 people who have already visited the site downloading the app, this is since it was unveiled on Saturday on Diepsloot. This tells us that the residents of Gauteng actually needed this, as we move forward we are looking forward to the numbers improving. “
“Coming out of the COVID pandemic we couldn’t maintain to fix the roads, potholes with heavy rains, changing weather conditions. We realised that people across the province are definitely affected in one way or another by potholes,” says Mamabolo.
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According to the information provided by the Department, this is how the app works:
Alert the department – The user reports the pothole or issue with the road via GPS or dropping a pin on the map.
The department gets to work – Once reported by a user, a pothole appears on the departmental dashboard. From there it is assigned to the correct maintenance team, such as road agencies or municipalities. Once assigned, a status indicator appears on it.
Optional updates – User can upload their email address to receive updates on the pothole(s) they have reported.
On the road again – Users can see and verify if the pothole is on a municipal, provincial, or national road. The entity responsible for the road will (probably) handle the problem.
Status symbol – PotholeFixGP provides a status update of the pothole, from Reported to Assigned, and eventually to Complete for both the department and user who reported the issue.
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