By Kaya 959 News
Mango Airlines has temporarily suspended its services from today until further notice.
In a post on their social media accounts, the low-cost airline said this is due to outstanding payments to Air Traffic Navigation Services.
“Senior management and our shareholder are locked-in in emergency discussions to find an amicable solution to this impasse,” said Mango Acting CEO, William Ndlovu.
Affected passengers with valid and available contact details will be informed via email and SMS accordingly.
Customers are also urged to contact us via email at [email protected] and/or [email protected] to deal with cancellations and voucher related matters specifically. Issued vouchers will be valid for 24 months.
“Please do anticipate much longer than ordinary waiting time for enquiries or emails to be cleared,” the statement read.
Alternatively, Guests may also check our website to enquire about cancellations or any other flight related matters in this regard.
“We plan to resume normal operations as soon as possible. We ask for calm and patience as we navigate through these challenges. We will update the public as soon as possible. We apologise in advance for the inconvenience caused,” Ndlovu said.
According to moneyweb.co.za, Mango is operating with only two airplanes.
The financial news site said Mango is using these for return flights on three routes daily, in other words for six flights a day. These flights are between Johannesburg, Cape Town and Durban. While Port Elizabeth, East London, Bloemfontein and Zanzibar exist as options on its website, there are no scheduled flights to these destinations.
Mango, a subsidiary of South African Airways has entered into a form of business rescue.
In an interview with eNCA, SAA interim Chief Executive, Thomas Kgokolo, said the board and shareholders agreed on the decision for the company to go into business rescue.
“We are currently in consultation with our key stakeholders in terms of how we can manage that particular process,” he said.