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Build your digital brand presence and stay relevant in a saturated market

By: Natasha Archary

 

Digital brand presence

You’re dead in the water if you are yet to embrace technology in some form or another. Emails and websites are but the tip of the digital iceberg and if your company hasn’t quite breached the surface, you’re floating on thin ice.

 

Without a strong digital brand presence many corporates or small start-ups are struggling to compete in a saturated market space. There are so many brands and products targetting the people you are, can you really afford to be a marketing traditionalist?

 

Digital brand

Marketing and digital marketing should not be seen as the same thing but rather opposite sides of the same coin. Both departments are aiming to strategically position your company brand and market your product and campaigns should feed into each other. They are however, two different beasts.

 

Your digital brand presence is in this day and age, the likely first glance a potential client has of your brand. You need to stay relevant. With regularly updated social media accounts, authentic and fresh content that is aligned with your brand and quick response time to queries online.

 

This is the first impression you give to your clients. It doesn’t matter which industry you’re in, whether you’re a work from home based organisation or have an entire office park dedicated to what you do, if you don’t have an active website, no one cares.

 

It’s really that simple. Linear brands who don’t have a digital presence will struggle to build a credible identity.

 

Digital brand presence

Key to digital

Don’t fear technology. It’s everywhere. From LED billboards, to touch screen and interactive maps being a digital force in the corporate world means adapting your brand identity to fit in. It’s not enough to have a website and blog articles anymore, everyone’s doing that.

 

Think of something innovative and authentic to launch. With more brands making it so convenient for the average end user today, one merely has to touch a screen to make a purchase. Your brand will need to constantly be evolving.

 

Being versatile in a highly competitive time means developing or out-sourcing a digital team to run your online campaigns and manage your social media presence.

 

Understanding social media, the lingo, the limitations, the analytics to compare what works and what doesn’t requires a certain skill-set. There are people who just fell into it but who have a wealth of knowledge in the field and this should be considered. There is a right and wrong way to go about it.

 

Build your brand

Before you launch a digital strategy consider the following:

  • 1) What does your brand stand for?
  • 2) How will you keep the messaging consistent?
  • 3) Will you be able to manage unhappy customers?
  • 4) Who will be responsible for the measurements and metrics?
  • 5) Do you focus on what your competitors are doing and just piggy-back off that?

 

These are important questions that you will need to work through with your marketing and digital teams. A strong digital brand presence is not going to happen overnight. It’s going to take time, clear objectives and a solid strategy to not just attract traffic to your website but also convert that into sales.

 

Digital marketing isn’t as overwhelming as some make it out to be. If you’re making the leap do so with both feet, commit and don’t abandon ship until your brand is a trending hashtag. And then, you do it all over again.

Written by: Natasha



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Privacy Policy

THIS PRIVACY STATEMENT FORMS PART OF KAYA 959’S TERMS OF USE POLICY. IF YOU DO NOT AGREE WITH ANY TERM OF THIS PRIVACY STATEMENT, YOU MUST CEASE YOUR ACCESS OF THIS WEBSITE IMMEDIATELY. 

POPIA ActTo promote the protection of personal information processed by public and private bodies; to introduce certain conditions so as to establish minimum requirements for the processing of personal information; to provide for the establishment of an Information Regulator to exercise certain powers and to perform certain duties and functions in terms of this Act and the Promotion of Access to Information Act, 2000; to provide for the issuing of codes of conduct; to provide for the rights of persons regarding unsolicited electronic communications and automated decision making; to regulate the flow of personal information across the borders of the Republic; and to provide for matters connected therewith.

RECOGNISING THAT—

  • section 14 of the Constitution of the Republic of South Africa, 1996, provides that everyone has the right to privacy;
  • the right to privacy includes a right to protection against the unlawful collection, retention, dissemination and use of personal information;
  • the State must respect, protect, promote and fulfil the rights in the Bill of Rights;

AND BEARING IN MIND THAT—

  • consonant with the constitutional values of democracy and openness, the need for economic and social progress, within the framework of the information society, requires the removal of unnecessary impediments to the free flow of information, including personal information;

AND IN ORDER TO—

  • regulate, in harmony with international standards, the processing of personal information by public and private bodies in a manner that gives effect to the right to privacy subject to justifiable limitations that are aimed at protecting other rights and important interests,
  1. Definitions and Interpretation

1.1.“Personal Information” means information relating to an identifiable, living, natural person and where it is applicable, identifiable, existing juristic person, including all information as defined in the Protection of Personal Information Act 4 of 2013. 

1.2  Parliament assented to POPIA on 19 November 2013. The commencement date of section 1Part A of Chapter 5section 112 and section 113 was 11 April 2014. The commencement date of the other sections was 1 July 2020 (with the exception of section 110 and 114(4). The President of South Africa has proclaimed the POPI commencement date to be 1 July 2020.

 
1.3. “Processing” means the creation, generation, communication, storage, destruction of personal information as more fully defined in the Protection of Personal Information Act 4 of 2013.  

1.4. “You” or the “user” means any person who accesses and browses this website for any purpose. 

1.4. “Website” means the website of the KAYA 959 at URL www.kaya959.co.za or such other URL as KAYA 959 may choose from time to time.   

  1. Status and Amendments

2.1. KAYA 959 respects your privacy. This privacy policy statement sets out KAYA 959’s information gathering and dissemination practices in respect of the Website. 

2.2. This Privacy Policy governs the processing of personal information provided to KAYA 959 through your use of the Website. 

2.3. Please note that, due to legal and other developments, KAYA 959 may amend these terms and conditions from time to time.  

  1. Processing of Personal Information

3.1. By providing your personal information to KAYA 959 you acknowledge that it has been collected directly from you and consent to its processing by KAYA 959. 

3.2. Where you submit Personal Information (such as name, address, telephone number and email address) via the website (e.g. through completing any online form) the following principles are observed in the processing of that information: 

3.2.1. KAYA 959 will only collect personal information for a purpose consistent with the purpose for which it is required. The specific purpose for which information is 
collected will be apparent from the context in which it is requested. 

3.2.2. KAYA 959 will only process personal information in a manner that is adequate, relevant and not excessive in the context of the purpose for which it is processed. 

3.2.3. Personal information will only be processed for a purpose compatible with that for which it was collected, unless you have agreed to an alternative purpose in writing or KAYA 959 is permitted in terms of national legislation of general application dealing primarily with the protection of personal information. 

3.2.4. KAYA 959 will keep records of all personal Information collected and the specific purpose for which it was collected for a period of 1 (one) year from the date on which it was last used. 

3.2.5. KAYA 959 will not disclose any personal information relating to you to any third party unless your prior written agreement is obtained or KAYA 959 is required to do so by law. 

3.2.6. If personal information is released with your consent KAYA 959 will retain a record of the information released, the third party to which it was released, the reason for the release and the date of release, for a period of 1 (one) year from the date on which it was last used. 

3.2.7. KAYA 959 will destroy or delete any personal information that is no longer needed by KAYA 959 for the purpose it was initially collected, or subsequently processed. 

3.3. Note that, as permitted by the Electronic Communications and Transactions Act 25 of 2002, KAYA 959 may use personal information collected to compile profiles for statistical purposes. No information contained in the profiles or statistics will be able to be linked to any specific user.    

  1. Collection of anonymous data

4.1. KAYA 959 may use standard technology to collect information about the use of this website. This technology is not able to identify individual users but simply allows KAYA 959 to collect statistics. 

4.2. KAYA 959 may utilise temporary or session cookies to keep track of users’ browsing habits. A cookie is a small file that is placed on your hard drive in order to keep a record of your interaction with this website and facilitate user convenience. 

4.2.1. Cookies by themselves will not be used to identify users personally but may be used to compile identified statistics relating to use of services offered or to provide KAYA 959 with feedback on the performance of this website. 

4.2.2. The following classes of information may be collected in respect of users who have enabled cookies: 

4.2.2.1. The browser software used; 

4.2.2.2. IP address; 

4.2.2.3. Date and time of activities while visiting the website; 

4.2.2.4. URLs of internal pages visited; and 

4.2.2.5. referrers. 

4.3. If you do not wish cookies to be employed to customize your interaction with this website it is possible to alter the manner in which your browser handles cookies. Please note that, if this is done, certain services on this website may not be available. 

  1. Security

5.1. KAYA 959 takes reasonable measures to ensure the security and integrity of information submitted to or collected by this website, but cannot under any circumstances be held liable for any loss or other damage sustained by you as a result of unlawful access to or dissemination of any personal information by a third party. 

  1. Links to other websites

6.1. KAYA 959 has no control over and accepts no responsibility for the privacy practices of any third party websites to which hyperlinks may have been provided and KAYA 959 strongly recommends that you review the privacy policy of any website you visit before using it further. 

  1. Queries

7.1. If you have any queries about this privacy policy please contact us by emailing [email protected]