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  • keyboard_arrow_rightWelcome to Kaya 959:  Receptionist position available

Welcome to Kaya 959:  Receptionist position available

Position: Receptionist

Location: Park Town North

Reporting Line: Finance Manager

Contract Type: Permanent


Are you ready to bring a splash of positivity and warmth to our front desk? If so, you’re in the right place!

At KAYA 959, we believe in more than just greeting visitors and managing calls. We’re an exclusive brand, and that starts with you- our dynamic receptionist extraordinaire!

So, if you’re ready to be the heartbeat of the KAYA 959 brand, then let’s embark on this exciting front line journey of fabulousness!

Responsible for handling front office reception and administration duties, including greeting guests, answering phones, handling company inquiries, sorting and distributing mail and performing ad- hoc tasks required.

  1. Ensure customers/visitors are acknowledged immediately and welcomed in a courteous and friendly manner
    Professional attire always
  2. Adequately and timeously address the client queries related to Kaya 959
  3. Maintain frontline etiquette, receiving visitors and notifying the appropriate staff member
  4. Professionally administer all incoming phone calls, ensuring delivery of messages through the appropriate channels
  5. Answer all general enquiries from the public regarding events, competitions, website navigation, and general organizational information
  6. Maintain excellent relationships with all staff
  7. Receive delivery of goods and sign for them if necessary
  8. Alert management of any breach of security procedures or any concerns
  9. Backup and support for prize distribution
  10. Capturing of data and vetting of winners
  11. Ensure that front desk relief is adequately trained and adheres to the prescribed way of work
  12. Ensure that visitors do not enter the building, visitors must remain in the waiting area until a staff member collects them and escorts the visitor into the building
  13. To ensure that the reception area is not left unattended as visitors must be allowed entry through the security doors timeously
  14. To ensure that the receptionist working environment is clean
  15. To update the telephone list for Kaya 959 staff members
  16. Professional facilitation of meetings for which you are responsible in line with the received meeting brief and SOP
  17. Assist departments with special projects as needed
  18. Consistently provide feedback to the Finance Manager on all matters
  19. To successfully complete all allocated and agreed development activities from your line manager according to Kaya 959 HR policies and procedures
  20. Continuous improvement and training on the software and suggesting more optimum solutions
  21. Perform ad-hoc duties as communicated by Finance Manager
  1. Grade 12
  2. Relevant tertiary qualification (Secretariat, Receptionist, or front office management or equivalent)
  3. Proficient in MS Office
  4. Prior experience working in a similar role.
  1. Excellent communication skills (both oral & written)
  2. Interpersonal skills
  3. Attention to detail.
  4. Ability to work independently and as a team player.
  5. Organise, plan, and prioritise work.
  6. Customer relations (Internal & External)
  7. Professionalism

16 February 2024

Should you not hear from us four weeks after the closing date please consider your application unsuccessful.

Submit a detailed CV and qualification copies to [email protected] indicating clearly on the subject line the position you are applying for (i.e., Application for Receptionist).

Kaya 959’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process, Kaya 959 is committed to a culture that recognizes, appreciates and values diversity & inclusion in the workplace.

Written by: Dohne

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Privacy Policy


POPIA ActTo promote the protection of personal information processed by public and private bodies; to introduce certain conditions so as to establish minimum requirements for the processing of personal information; to provide for the establishment of an Information Regulator to exercise certain powers and to perform certain duties and functions in terms of this Act and the Promotion of Access to Information Act, 2000; to provide for the issuing of codes of conduct; to provide for the rights of persons regarding unsolicited electronic communications and automated decision making; to regulate the flow of personal information across the borders of the Republic; and to provide for matters connected therewith.


  • section 14 of the Constitution of the Republic of South Africa, 1996, provides that everyone has the right to privacy;
  • the right to privacy includes a right to protection against the unlawful collection, retention, dissemination and use of personal information;
  • the State must respect, protect, promote and fulfil the rights in the Bill of Rights;


  • consonant with the constitutional values of democracy and openness, the need for economic and social progress, within the framework of the information society, requires the removal of unnecessary impediments to the free flow of information, including personal information;


  • regulate, in harmony with international standards, the processing of personal information by public and private bodies in a manner that gives effect to the right to privacy subject to justifiable limitations that are aimed at protecting other rights and important interests,
  1. Definitions and Interpretation

1.1.“Personal Information” means information relating to an identifiable, living, natural person and where it is applicable, identifiable, existing juristic person, including all information as defined in the Protection of Personal Information Act 4 of 2013. 

1.2  Parliament assented to POPIA on 19 November 2013. The commencement date of section 1Part A of Chapter 5section 112 and section 113 was 11 April 2014. The commencement date of the other sections was 1 July 2020 (with the exception of section 110 and 114(4). The President of South Africa has proclaimed the POPI commencement date to be 1 July 2020.

1.3. “Processing” means the creation, generation, communication, storage, destruction of personal information as more fully defined in the Protection of Personal Information Act 4 of 2013.  

1.4. “You” or the “user” means any person who accesses and browses this website for any purpose. 

1.4. “Website” means the website of the KAYA 959 at URL www.kaya959.co.za or such other URL as KAYA 959 may choose from time to time.   

  1. Status and Amendments

2.1. KAYA 959 respects your privacy. This privacy policy statement sets out KAYA 959’s information gathering and dissemination practices in respect of the Website. 

2.2. This Privacy Policy governs the processing of personal information provided to KAYA 959 through your use of the Website. 

2.3. Please note that, due to legal and other developments, KAYA 959 may amend these terms and conditions from time to time.  

  1. Processing of Personal Information

3.1. By providing your personal information to KAYA 959 you acknowledge that it has been collected directly from you and consent to its processing by KAYA 959. 

3.2. Where you submit Personal Information (such as name, address, telephone number and email address) via the website (e.g. through completing any online form) the following principles are observed in the processing of that information: 

3.2.1. KAYA 959 will only collect personal information for a purpose consistent with the purpose for which it is required. The specific purpose for which information is 
collected will be apparent from the context in which it is requested. 

3.2.2. KAYA 959 will only process personal information in a manner that is adequate, relevant and not excessive in the context of the purpose for which it is processed. 

3.2.3. Personal information will only be processed for a purpose compatible with that for which it was collected, unless you have agreed to an alternative purpose in writing or KAYA 959 is permitted in terms of national legislation of general application dealing primarily with the protection of personal information. 

3.2.4. KAYA 959 will keep records of all personal Information collected and the specific purpose for which it was collected for a period of 1 (one) year from the date on which it was last used. 

3.2.5. KAYA 959 will not disclose any personal information relating to you to any third party unless your prior written agreement is obtained or KAYA 959 is required to do so by law. 

3.2.6. If personal information is released with your consent KAYA 959 will retain a record of the information released, the third party to which it was released, the reason for the release and the date of release, for a period of 1 (one) year from the date on which it was last used. 

3.2.7. KAYA 959 will destroy or delete any personal information that is no longer needed by KAYA 959 for the purpose it was initially collected, or subsequently processed. 

3.3. Note that, as permitted by the Electronic Communications and Transactions Act 25 of 2002, KAYA 959 may use personal information collected to compile profiles for statistical purposes. No information contained in the profiles or statistics will be able to be linked to any specific user.    

  1. Collection of anonymous data

4.1. KAYA 959 may use standard technology to collect information about the use of this website. This technology is not able to identify individual users but simply allows KAYA 959 to collect statistics. 

4.2. KAYA 959 may utilise temporary or session cookies to keep track of users’ browsing habits. A cookie is a small file that is placed on your hard drive in order to keep a record of your interaction with this website and facilitate user convenience. 

4.2.1. Cookies by themselves will not be used to identify users personally but may be used to compile identified statistics relating to use of services offered or to provide KAYA 959 with feedback on the performance of this website. 

4.2.2. The following classes of information may be collected in respect of users who have enabled cookies: The browser software used; IP address; Date and time of activities while visiting the website; URLs of internal pages visited; and referrers. 

4.3. If you do not wish cookies to be employed to customize your interaction with this website it is possible to alter the manner in which your browser handles cookies. Please note that, if this is done, certain services on this website may not be available. 

  1. Security

5.1. KAYA 959 takes reasonable measures to ensure the security and integrity of information submitted to or collected by this website, but cannot under any circumstances be held liable for any loss or other damage sustained by you as a result of unlawful access to or dissemination of any personal information by a third party. 

  1. Links to other websites

6.1. KAYA 959 has no control over and accepts no responsibility for the privacy practices of any third party websites to which hyperlinks may have been provided and KAYA 959 strongly recommends that you review the privacy policy of any website you visit before using it further. 

  1. Queries

7.1. If you have any queries about this privacy policy please contact us by emailing [email protected]